Open API and SDK
Export packetTrap RMM monitoring and performance data to your other information systems easily and seamlessly. The open interface allows users to poll packetTrap RMM with industry standard Service Oriented Architecture (SOA) and return data in XML, HTML, or JSON format, allowing full integration of packetTrap RMM with your existing IT infrastructure and applications.
Mobile Device Support
packetTrap RMM supports delivery of reports and monitoring data to numerous mobile devices. Now your network administrators can keep an eye on the network even when they are offsite or in company meetings.
packetTrap RMM automatically notifies you via email or SMS when network performance degrades, allowing you to fix problems before any impact on user and customer experience. Through a simple wizard, you can configure alerts for multiple conditions that meet the needs of your network.