PacketTrap IT Product Overview

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Quest PacketTrap IT by ScriptLogic provides entry level monitoring for companies seeking network management at an affordable price.

PacketTrap IT for small to medium size business infrastructure is now distributed by ScriptLogic, a Quest Software company. ScriptLogic combines a variety of desktop, Exchange, and Windows management solutions with the award winning PacketTrap IT network management and monitoring platform to offer your organization a comprehensive infrastructure management suite.

Visit ScriptLogic.com to learn more about PacketTrap IT for SMB IT Departments, attend a webinar, or sign up for a live one-on-one demonstration.

Features

Real Time Performance Monitoring: Monitors performance counters for routers, hubs, switches, servers, and applications in real-time.
Alerting: Provides advanced email and SMS alerts for devices, including servers, switches, hubs, routers, and other network infrastructure gear.
Multi-User: Allow unlimited users in IT department to connect to PacketTrap IT via a thin client or browser.

PacketTrap IT auto-discovers system resources and their metrics, including hardware, operating systems, virtualization, databases, middleware, applications, and services.

PacketTrap IT Feature Summary (click a feature for more details)

Alerts and Notifications

PacketTrap IT automatically notifies you when network performance degrades, allowing you to fix problems before any impact on user and customer experience. Through a simple wizard, you can configure alerts for multiple conditions that meet the needs of your network. PacketTrap IT™ monitors network events, traffic, and conditions to create a performance baseline which ensures that you don’t get inundated with false-positive alerts from normal network activity. Additionally, PacketTrap IT™ can automatically escalate critical alerts until the problem is resolved and can suppress alerts for scheduled network maintenance.

Send alerts via email and SMS when network trouble arises
Configure network alerts for interrelated events or conditions
Escalate network alerts automatically for unresolved issues
Ensure you don’t receive unnecessary and false-positive notifications

PacketTrap Products

Customer Testimonials

“We have an incredibly complicated network that includes an endless number of devices. Until we implemented PacketTrap, those devices were difficult to manage. Now it's very easy for me to track and test how much stress is being placed on any one device to help me decide where the choke points are and which devices need to be replaced. What used to take me all day now takes me minutes.”
Network Engineer
Oracle Corporation

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