As you may recall, Quest Software in December 2009 purchased PacketTrap — a remote management and monitoring platform. Fast forward to the present, and Quest seems to be making significant, continued investments in PacketTrap. Here’s the update....Read More
Servers are almost always deployed, at least initially, with specific objectives in mind. Regardless of whether the server is deployed in a small business or large enterprise, frequently the server's role changes over time. Due to growth, budget cuts, rack limitations, or other factors, servers deployed for one purpose must often begin fulfilling additional services and responsibilities. That's why it's important to periodically audit systems....Read More
One area where most IT organizations are glaringly inefficient is in the relationship between network managers and the help desk. Time and again, network managers resolve the same problems and issues only because somebody on the help desk is oblivious to the larger problem. ScriptLogic is trying to solve that general failure in communications with the release of Perspective, a network management tool based on technology that from PacketTrap Networks, which was acquired by the Quest Software, the parent company of ScriptLogic....Read More
BETHESDA, Md. --(Business Wire)-- The ASCII Group, Inc. (ASCII), the nation's oldest and most established community of independent managed service providers, system integrators and solution providers welcomes a new addition to their growing Solution Alliance network - Quest Software (News - Alert), Inc. (NASDAQ:QSFT). This alliance will provide additional benefits and education for the ASCII membership in targeting the growing network monitoring and management market.
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When travelling I don't also fancy dragging the laptop around, not even the net-book, but sometimes I could do with something physically a tad bigger than my Palm or HTC device. It doesn't need to do much, just offer a little functionality and be somewhat useful when I'm stuck in a hotel room on a rainy day or sitting on a train with hours to spare....Read More
At EMA, we spend a lot of time talking about how to shift gears into a more proactive, preventative approach to manage the IT infrastructure. Whether you are looking at the lower layers of the stack and device health or up the stack at how well applications and services are being delivered
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Users hitting YouTube, Pandora and other high-bandwidth sites can bring mission-critical network traffic down to a crawl. A new survey shows that MSPs identified lack of visibility into network traffic as their No. 1 pain...Read More
Managed services providers (MSPs) are no strangers to running IT services remotely for their customers, but moving their own assets to the cloud and delivering their services from there will test MSPs' ability to keep all the balls in the air...Read More
Bottlenecks on a network can be just as time consuming as bottlenecks on the highway. That's why PacketTrap Networks has created an offering that allows solution providers to manage customer networks...Read More
PacketTrap’s Perspective solution takes a new approach to network management by offering granular traffic analysis for MSPs and their midmarket and SMB customers. Managed services providers (MSPs) usually thrive in times of economic downturn, as customers look for desktop and server management solutions that can help cut costs, increase efficiency and ease data center management and monitoring burdens. But as these services become more commoditized, there’s less value for customers in these solutions...Read More