PacketTrap, a division of Quest Software, provides comprehensive network management software and IT infrastructure monitoring software for IT departments and Service Providers. PacketTrap IT provides IT departments a robust capability to manage their IT infrastructure from a centralized interface while PacketTrap MSP provides IT Consultants and Service Providers the ability to manage their customers from a remote console.
PacketTrap IT network management software for small to medium sized businesses, distributed by ScriptLogic, a Quest company, solves problems with bandwidth, connectivity, network performance and application performance quickly and easily.
Built for managed service providers, PacketTrap MSP remotely monitors and manages networks, servers, routers, switches, hubs, VOIP, virtualization, and more. Click to stream the MSP Acceleration webinar and learn how PacketTrap can help your business.
The FREE pt360 network engineer's tool suite includes network utilities for configuration and remediation, including SNMP scan, WMI scan, port scan, TFTP server, cisco configuration, ping scan, switch port mapper, network discovery, and much more.
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PACKET SCOOP BLOG BY MIKE BYRNE - DIRECTOR OF PARTNER RELATIONS
From Break Fix to Managed Services – what’s involved?
While attending a recent industry partner summit I had the opportunity to speak with a small IT service provider who was making the rounds from one RMM vendor’s booth to the next. He had all of the other products marketing collateral under one arm and was in the process of peppering a co-worker of mine on PacketTrap MSP.
Outsourced NOC and Help-desk Services
In recent years there’s been a push for MSPs to look to outsourced Help-desk and NOC services as means of maintaining scalable growth and better supporting their small business clients. The need for MSPs to offer live, end-user and network based support has become essential.
MSP Acceleration Process: Optimize your Managed Services
When you read the industry blogs and forums these days you'll no doubt come away feeling that making the transition to the managed services model is extremely difficult. However, we have created a simple, painless process that takes all of those factors into consideration.
QUALITY, SERVICE, AND VALUE
"PacketTrap MSP Software installed in minutes and I was up and running with a robust remote monitoring software solution in less than 1/2 hour." Jim Tompkins
IT Pros of FL
(manages over 100 client networks) "We provide remote IT monitoring service to over 50 customers on PacketTrap MSP Software. Minimizing site visits saved us over $80k this year!" Mathew Mitchell
Data Sync Systems
(manages over 50 client networks) "With the Cisco Config we were able to copy our router config from our main office to our disaster recovery site for use in the case that something happens here." Vinny Mazzarella
Network Engineer
Putnam Bank
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