With all the gloom & doom that's been coming down the pipe over the last couple of years it's encouraging to see the MSP industry trending in an upwards direction.  According to most studies, the Managed IT Services market is poised for substantial growth in 2010.

Traditionally, most of the SMB IT spend in managed IT services has been at the server & network management level with a whopping $3.5B in 2009 alone.  However... that's closely followed by a staggering... $2.7 Billion that was spent on managed desktop services!

PacketTrap MSP provides seamless integration with the ConnectWise API to deliver a comprehensive solution for remote network management and service provider automation tools.