By Joseph Walker
MSPmentor mentioned earlier today that "Quest’s PacketTrapteam appears to be heads-down on a cloud version of PacketTrap MSP, a remote monitoring and management (RMM) software platform." We can confirm that PacketTrap is indeed headed toward a launch of an SaaS edition of PacketTrap MSP.
I spoke recently with Mike Byrne (pictured right), Director of MSP at Quest, and he said Quest has a non-firm Q4 target release date for their new SaaS PacketTrap MSP software—which combines the company remote monitoring and management (RMM) software and their professional service automation (PSA) product. For anyone not familiar with PacketTrap MSP, I suggest you take a look at it here. It's a great network monitoring and management product at a reasonable price.