By Joe Panettieri
Dell (NASDAQ: DELL) expects to complete the Quest Software (NASDAQ: QSFT) buyout in Q3 2012. In the meantime, Quest has announced Q2 results, expanded support for NetApp storage, and is pushing deeper into the managed services software market. Indeed, Quest’s PacketTrapteam appears to be heads-down on a cloud version of PacketTrap MSP, a remote monitoring and management (RMM) software platform.
PacketTrap MSP already runs on-premises. The cloud version will deliver closer ties with PacketTrap PSA, a professional services automation (PSA) platform that Quest acquired last year. Together, PacketTrap hopes the cloud-based PSA and MSP solutions deliver end-to-end monitoring and business management services for MSPs.