Community and Support

PacketTrap has a rapidly-growing global community of users including system administrators, network engineers, IT Managers, and network administrators. PacketTrap users depend on our network management tools so they can spend less time hunting down problems or investigating incidents and more time actually doing their jobs.

Join over 40,000 PacketTrap users from all seven continents and more than 50 countries.
PacketTrap users include:

Accenture
ADP
Allstate Insurance
American Express
American Red Cross
Archer Daniels Midland
AT&T
Bank of New York
Blue Cross Blue Shield
Blue Shield of California
Boeing Corporation
Cemex
Chevron Corporation
Cisco Systems
CNN
Coldwell Banker
Computer Sciences Corp. (CSC)
ConAgra
Cornell University
Deloitte and Touche
DHL Express Worldwide
Ebay (PayPal Division)
Ericsson
Ernst & Young
Fidelity Investments
Fujitsu
GE Healthcare
Gillette
Harley Davidson
Hewlett Packard
Home Depot
Honeywell
IBM
Infineon
Kaiser Permanente
Konica Minolta
Lockheed Martin
Lucent
Mass. Institute of Technology (MIT)
McGraw-Hill Companies
Miami Childrens Hospital
Michigan State University

Microsoft
National Fidelity Mortgage
NEC
Nortel
Northrop Grumman Corporation
Oracle Corporation
Pacific National Bank
Penn State University
Perot Systems
Pfizer
Polycom
Proctor & Gamble
Saint Luke's Healthcare System
Samsonite
Siemens AG
Sony
Staples
State of Alaska
State of Colorado
State of Florida
State of Montana
State of New Hampsire
State of Vermont
Sungard Corporation
Sylvan Learning
Syracuse University
Tandberg
The Carlyle Group
The Hartford
Toyota
Unisys
University of California, Berkeley
University of Maryland
University of Minnesota
Unversity of Nebraska
US Dept. of Natural Resources
US Navy
United States Forest Service
Verizon
Volvo Corporation
Wells Fargo
7-11

Participation

There are many ways to get involved and to get support from PacketTrap:

Community Forums for access to:
- Sharing knowledge with fellow pt360 Tool Suite users
- Submitting questions to our team
- Reporting bugs
- Technical FAQ
- Release notes
MyPacketTrap for your personal and customized access to:
- Advanced Support
- Online Help
- Webinars and Podcasts
- Your License keys
- Documentation
- Other information: Receive product updates, receive newsletters and sign up to be a beta tester of upcoming releases.
RSS Feeds: to receive live real time product updates as they’re made available, access instant news about PacketTrap as it’s published, and receive press releases by PacketTrap without having to surf the web.
Join the discussions through our blog, The PacketScoop.

The PacketTrap community always has room for more IT professionals. Join us in the fight to provide comprehensive IT enterprise-class IT management without breaking the bank.

PacketTrap Products

Customer Testimonials

“It baffles me that no one has been able to consolidate usable network tools like this before PacketTrap.”
Douglas Elliott
Network Administrator
Euro RSCG