The Packet Scoop

Perspective is coming August 1st, in less than 60 days! The product is in QA and our team is excited for its upcoming launch. We also continue to receive great feedback on the product from customers, partners, and generalists interested in the network management space.
If you don’t know, Perspective is a software based network troubleshooting [...]

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I recently read an article were the CTO of a web 2.0 company said that IT infrastructure was becoming like electricity. He said he doesn’t worry about IT infrastructure at all, that he just plugs into the cloud and really doesn’t care about what’s going on in it. He said that all their application development [...]

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I am constantly amazed how Les Stroud of Discovery Channel’s Survivor Man can overcome extreme conditions with nothing more than basic tools. No food, no water, just his instincts and creativity. This makes me think of today’s network administrators trying to survive extremely complex networks with old, outdated network management systems (NMS).
A recent article in [...]

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I once sat next to a guy on an airplane who worked for Proctor & Gamble. After noticing his business card on his bag, I said “what do you do for P&G?”. He said “I sell toilet paper.” Within a moment I knew exactly what he did. He didn’t have to tell me anything more. [...]

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All of us at PacketTrap have been involved in other successful technology startups, but this is the first time most of us have been directly involved in mass distribution of free software. Over five thousand Network Engineers, IT Administrators and SySAdmins have registered and used our network management and network monitoring software.
These people are [...]

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The concept of Dashboards has been around forever, but because most of the data was static, required heavy-lifting manual updates, and provided information overload, they really never delivered on their promise of visibility. Today however, there is a trend towards more advanced business and network monitoring than ever before. These automated, real-time dashboards will help [...]

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Earlier this week we announced the formation of the PacketTrap Advisory Board. I am pleased that these respected members of our industry have decided to help us build a world class network management company. There is a clear pain point in the market for more affordable, more intuitive, and less complex solutions to manage networks. [...]

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You’ve probably seen posts on this blog mentioning SpiceWorks, a company predicated on an advertising model to offer a free SaaS (hosted) web-based network management product for small businesses. In a post less than a month ago we mentioned that we didn’t think it could last. That is, we felt they either were collecting [...]

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Until a few years ago, business software companies earned their revenue by charging for up-front perpetual license fees and ongoing maintenance. Then, as mentioned above, the SaaS models (Salesforce.com) emerged. Now, some vendors are giving away their software!
Enter SpiceWorks, a company trying to ‘spice up’ the IT market. The founders believe that people don’t [...]

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I am curious as to the real market acceptance of SaaS (software as a service) for IT Network Management. Klir Technologies, a SaaS company focused on the middle market closed its doors last month after about seven years in business. According to their PR people, they burnt through $12 MM of VC financing before realizing [...]

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